west of scotland insurance brokers
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Privacy

We know how important the privacy of your information is to you. Not only your financial information but any data that you provide. Confidentiality is of utmost importance to us. This privacy statement explains what we do with your data and what purposes it may be used for. We may change the content or services found on our sites at any time without notice and this privacy policy may change at any time in the future.

West of Scotland Insurance Brokers (Motor and General) Limited will only collect, process and store information about you gathered from you and from publicly available sources, such as the electoral register.

We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.

If you use standard e-mail for communication with ourselves, information may not be protected and you should be aware that we cannot guarantee that it remains confidential whilst in transit.

E-mail sent to us will be monitored and checked to ensure our systems operate effectively.

It must be recognised that there are associated risks with the use of public networks like the internet and we cannot guarantee the safety of any part of the internet that we do not provide or control. This privacy policy only covers the West of Scotland Insurance Brokers(Motor and General) Limited web site. Links within this site to external web sites are not covered by this policy.

Please note that any changes we make to this policy will be communicated electronically on the home-page of this site and not by individual written communication.

Our website may send Cookies to your browser. Cookies are small text files stored on your Computer that identify it to our website. They are used to remember your Computer’s details and preferences to provide a better browsing experience. Cookies are also used for trending information so that we can improve our service. We do not use them to identify individual users for sales or marketing purposes. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of “cookies”. You may choose to disallow “cookies” via your browser but, given that we may sometimes use cookies you may not be able to take full advantage of our website if you do so.

To ensure you remain secure we recommend that you use the latest versions of web browsers available. We cannot guarantee that all types of browser will work securely with our sites.

West of Scotland Insurance Brokers (Commercial) Ltd is authorised and regulated by the Financial Conduct Authority and our firm reference number is 300648. For more information on the Financial Conduct Authority please visit the FCA Website. If you are unhappy with our service we have a complaints procedure, details of which are available in our Terms of Business. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk